Terms & Conditions

Welcome to Jacket Hunter. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Information
This website is operated by Jacket Hunter, registered in England and Wales.
Address: 5 Crane Avenue, Isleworth, TW7 7JN, United Kingdom.
Email: support@jackethunter.com

2. Products
All jackets and coats listed on our website are described as accurately as possible. However, slight variations in color, texture, or measurements may occur.

3. Prices and Payments
• All prices are listed in GBP (£) and include applicable UK taxes.
• We accept secure payments through major debit/credit cards and PayPal.
• Payment must be completed before the order is processed.

4. Shipping and Delivery
• Orders placed before 3:00 PM (Monday to Friday) are dispatched the same day.
• Standard UK delivery time is 2–3 business days.
• We do not ship outside the United Kingdom at this time.
For full details, please refer to our Shipping Policy.

5. Returns and Refunds
• Customers can return unworn items within 30 days of delivery.
• Returned items must be in original condition with all tags attached.
• Customers are responsible for return shipping unless the item is defective.
• Refunds are processed within 30 business days after inspection.
For complete details, see our Return & Refund Policy.

6. Exchanges
If you receive the wrong size, we offer one free size exchange within 14 days of delivery.

7. Intellectual Property
All content on this website, including text, images, and logo, is the property of Jacket Hunter and cannot be used without permission.

8. Limitation of Liability
Jacket Hunter is not responsible for indirect losses or damages resulting from product misuse, delayed delivery, or third-party carrier delays.

9. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for full details on how we collect and handle your personal data.

10. Contact Information

Our customer service is available Monday to Friday, from 09:00 AM to 5:00 PM. If you have a problem, please contact us; we answer within 24 hours.

Phone: +44 7961 033431
Mail: support@jackethunter.com
Address: 5 Crane Ave, Isleworth TW77JN, United Kingdom