s it secure to shop online at your website?
Yes, shopping on our website is safe and secure. We implement various security measures to protect your personal information during your online shopping experience.

Are all of your jackets made entirely of leather?
Yes, all our jackets are crafted from premium-grade, high-quality leather to ensure you look and feel your best.

What payment methods do you accept?
We accept various payment methods, including credit and debit cards, as well as MasterCard, VISA, and American Express.

How can I cancel my order after placing it?
If you wish to cancel your order, please email us info@jackethunter.com as soon as possible. For more details, please refer to our cancellation policy.

Will the leather jacket look exactly as it does on the website?
Yes, the jacket you receive will match the design displayed on our website. We take great care to accurately photograph our products to reflect their material, color, and quality.

What happens if my ordered jacket is out of stock?
If your jacket is out of stock, we will issue a full refund according to our refund policy. Refunds typically process within 10 business days.

How does customer service handle orders and cancellations?
Our customer service team is dedicated to providing effective support. If you're unhappy with your order, our agents will investigate the issue and assist you promptly.

How do I return a jacket?
If your jacket doesn’t meet the conditions outlined in our return policy, you can request a return within 30 days of receiving your item. Please note that if you want to return an item, you need Pay Return Shipping Fee and 5% Restocking Fee.

How can I determine my proper jacket size?
To find your perfect fit, please refer to our sizing chart. You can also email us your measurements, and our stylists will verify your order to ensure a perfect fit.

Can I track the progress of my order?
Yes! Once your order is confirmed, you will receive an order ID. You can use this ID to email us and inquire about your order status.

How can I contact Jacket Hunter?

Trade name: Jacket Hunter

Phone number: +44 7961 033431

Email:  info@jackethunter.com

Physical address:  5 Crane Ave, Isle worth, TW77JN , United Kingdom